Here at Optical Express, we put patient care and patient outcomes first.
We treat more patients every week than all other providers – combined! And our patients are truly satisfied with the service they receive across our 130 clinics in the Ireland, the UK and Europe.
Optical Express Trustpilot reviews
We recently surpassed 16,000 reviews on Trustpilot, the world’s largest independent customer feedback platform.
We treat more patients – and receive more 5-star reviews – than any other provider!
Commitment to patient satisfaction
We take feedback seriously and encourage patients to review their experience via our post-surgery questionnaire. This allows us to take on board any feedback and implement any changes we feel are necessary.
From our Customer Service Team to our in-clinic colleagues and administrative staff, we’re committed to providing support at every stage of your journey – so you can rest assured that you’re in safe hands.
And our statistics speak for themselves.
Patient outcomes
Our results are recorded and analysed by our team to ensure we’re consistently providing the high-quality outcomes we promise. We know that:
- 99% of our patients achieve 20/20 vision or better following surgery. [1]
- 99% of our patients would recommend us to their friends and family. [2]
- 93% of patients say their quality of life has improved following surgery. [3]
We also take the time to reach out to patients across the country to talk about their experience and share their journey. You can watch or read our patient reviews online here.
Join them and book your FREE consultation for surgery today.
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